Return Policy – Bayrakdoor Steel Doors
Return Policy – Bayrakdoor Steel Doors
Return Policy – Bayrakdoor Steel Doors
Return Policy – Bayrakdoor Steel Doors
At Bayrakdoor, we prioritize customer satisfaction. If you are not completely satisfied with your purchase, you may return your product under the following conditions.
1. Return Period
You may request a return within 60 days from the date of delivery.
2. Conditions for Return
To be eligible for a return:
-
The product must be unused, uninstalled, and in its original packaging.
-
All accessories, documents, and the original invoice must be returned with the product.
-
Custom-made or personalized products are non-returnable.
3. Damaged or Defective Items
If the product is defective or damaged during shipping:
-
Please ask the delivery personnel to prepare a damage report at the time of delivery.
-
Contact us within 3 business days to initiate a free return or replacement.
4. Return Process
-
Contact our customer service via email or phone to submit your return request.
-
Fill out the return form we provide and send the product back in its original packaging.
-
Once we receive and inspect the item, we will notify you of the approval status.
-
Approved refunds will be issued within 3–7 business days.
5. Shipping Costs
-
If the return is due to a change of mind or customer preference, return shipping costs are the responsibility of the customer.
-
If the product is faulty or incorrect, we will cover all shipping costs.
Contact Us
For any questions or return requests, please contact us at:
Email: info@bayrakdoor.com
Phone: +90532 689 21 46
Working Hours: Monday – Friday, 9:00 AM – 6:00 PM
